The red service is aimed at people that use their bikes a couple of times a month. It’s recommended this service is carried out every 12 months to ensure your bike remains smooth and safe, thus allowing you to enjoy your rides. If you choose this service plan you not only get what’s included in the red service but also a full bike health check. On completion your bike will be returned mechanically safe and sound or with an itemised list of mechanical and safety concerns. No additional work will be carried out without your permission.